Terms of Service

1. Introduction
By accessing or using the MUV2 platform (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website, software, or related services.

2. What We Do
MUV2 is a technology company that develops and operates a digital coordination platform for moving logistics. Through our software, users can connect with independent third-party service providers (“Providers”) who offer moving, transportation, and related services. We provide the digital tools, scheduling interface, and communication systems that make coordination simple and transparent.

3. What We Don’t Do
MUV2 is not a moving company, motor carrier, freight broker, or labor provider. We do not own or operate moving trucks, employ movers, or physically transport goods. All moving services are performed by independent Providers who operate under their own authority, insurance, and licensing. MUV2 does not control or guarantee the performance, timing, or safety of any physical moving service.

4. Platform Use
The MUV2 platform allows users to input information, request estimates, track logistics, and communicate with Providers. You agree to provide complete and accurate information when using the platform and to comply with all applicable laws and regulations related to your move.

5. Payments & Fees
Fees charged by MUV2 cover access to our coordination software, technology systems, and administrative tools. Payments for Provider services are made directly between you and the respective Provider. MUV2 may collect a coordination or platform fee to maintain technology operations and support. Refunds, if applicable, are handled in accordance with our published Refund Policy.

6. Independent Providers
Providers are independent contractors and are not employees, partners, agents, or affiliates of MUV2. MUV2 does not supervise or direct the manner in which Providers perform their services. Your agreement for moving or transportation services is solely between you and the Provider.

7. Limitation of Liability
To the maximum extent permitted by law, MUV2 is not liable for any damage, loss, injury, or claim arising from the acts, omissions, or performance of any Provider. Our responsibility is limited to providing access to the software platform that facilitates coordination. Use of the platform is at your own risk.

8. Service Denial & Termination
We reserve the right to suspend, restrict, or terminate platform access for any reason, including suspected fraud, abuse, or violation of these terms. MUV2 may modify or discontinue parts of the platform at any time without notice.

9. Intellectual Property
The MUV2 name, logo, designs, and software systems are proprietary assets owned by MUV2. You may not copy, modify, or distribute any portion of the platform without written consent.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved within the courts of Texas jurisdiction unless otherwise agreed in writing.

11. Contact
For questions about these terms, email us at support@muv2.com.